To reverse a transaction
- Confirm and note the transaction ID(s) of the transactions you wish to reverse.
- Click Financial management > Lists > General journal.
- In the Transaction ID field, enter the noted transaction ID you wish to reverse.
- Click the Find transaction ID button.
- Locate and right-click your transaction and select Reverse transaction.
- On the confirmation screen, click Yes.
The Reverse transaction option may be greyed out if your settings do not allow you to reverse that particular type of transaction. This can be checked from Transaction types list.
Once the reversal has been made, the general journal will display the original approver as ApprovedBy. The ApprovedBy2 displays the approver of the reversal transaction.
Once a transaction has been reversed, you cannot undo the reversal. However, once it has been sent to the Unposted transactions list for approval, you may reject the reversal there.
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